The server is currently in 'disabled' state.

Question

Our PostgreSQL server/VM is in a 'disabled' state. because the spending limit in the subscription has been reached. After increasing the limit, all other VMs were re-enabled except the database server.

I have tried to resolve this with Azure paid support, but the ‘experts’ do not know how to resolve this issue. Always the same with MS support, I could puke. has anyone had the same problem in the past and can tell me how the problem was solved. Or how I can escalate the problem

The funniest thing is actually that the message says I should contact support (crying)

Answer 1

Hi @Christian Schmittel,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

We sincerely apologize for the inconvenience caused.

If your Azure subscription reaches its spending limit, servers may be automatically disabled. As you mentioned, you have increased your spending limit, and while all other VMs were enabled, the server in question remains disabled.

Kindly verify whether the subscription is enabled or disabled. If it is disabled, please check if you can open a support ticket. If you are able to do so, kindly file a support ticket for further investigation and share the SR# with us. If you do not have a support plan, please let us know here.

I hope this information helps. Please do let us know if you have any further queries.

If the answer is helpful, please click "Accept Answer" and "Upvote it".

Answer 2

After a long back and forth, we found a solution and learnt our lesson.

The solution is to move the databases to AWS and the lesson we have learnt is that the backup of the resources must not be with the same provider.

And that even the paid support is incompetent