I can not access the Azure portal with my corporate email.

Question

I get the following error when trying to connect to Azure portal:

Sign-in failed

Error code: AADSTS5000224

Error message: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support.

Answer 1

Hello @Christina Pardali,

Thank you for posting your query on Microsoft Q&A.

Based on the error message, it seems that authentication for your Azure tenant has been temporarily disabled due to a recent security incident. As discussed over Teams chat, to re-enable or deauthenticate the tenant, please follow the steps I shared with you during our conversation.

Since you are an internal employee, the process for deauthenticating tenants differs slightly compared to external users. Please ensure you follow the internal guidelines accordingly. Let me know if you need further assistance!

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Thanks,
Raja Pothuraju.

Answer 2

Hello, Verify Tenant Access: Ensure that your corporate email is associated with the correct Azure Active Directory (AAD) tenant. You might be trying to sign in to a tenant where your account does not have access. Check Resource Availability: The resource you’re attempting to access might be restricted or no longer available. Confirm with your Azure administrator whether your account has the necessary permissions. Clear Browser Cache: Sometimes, cached credentials or session cookies can cause issues. Clear your browser’s cache or try accessing the portal in an incognito/private window.

Answer 3

Thanks a ton for your help, much appreciated!