Microsoft Office suddenly shows that this copy of Microsoft Office has not been started yet

Question

The version used is Microsoft office LTSC 2021

I have confirmed that no other versions of office are installed. I haven't opened the programs in office for a while (PPT, Word...). And when I opened the program today, I found that the replication is not working.

Answer 1

Hi,

check the status of Office license in PC, please follow these steps: Search CMD, right-click the Command Prompt and run as administrator. Then copy and paste the command, click Enter at last: cscript.exe "%ProgramFiles%\Microsoft Office\Office16\ospp.vbs" /dstatus

If you are running 32-bit Office on a 64-bit operating system: cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /dstatus

If you can find the Office product key in list, try to remove it by typing the following command with the Last 5 characters of installed product key (I replace it with XXXXX, but what you type in is what you see on your computer) in this interface: cscript.exe "%ProgramFiles%\Microsoft Office\Office16\ospp.vbs" /unpkey:XXXXX

If the 32bit version of Office installed on a 64bit operation, run the following command: cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /unpkey:XXXXX

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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Answer 2

Thank you for your reply.

I successfully deleted the product key, but my office still shows that the product is not authorized, so I would like to ask if there are any other steps that need to be completed after deleting the key?