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424 questions
Error on singing up for azure free account in card details section
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 55.00000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Ahmed Faisal
0
Reputation points
I have signing up issue on card section for Azure free account please help.
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 73%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Anthony LAVABRE 1,225 Reputation points2025-01-04T16:59:04.7166667+00:00 Hi,
What is the error message? Have you already created an account with this same bank card?
Sincerely,
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Ahmed Faisal 0 Reputation points
2025-01-04T17:00:05.0133333+00:00 No never with a card
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Ahmed Faisal 0 Reputation points
2025-01-04T17:00:20.1866667+00:00 What should be match ?
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Anthony LAVABRE 1,225 Reputation points
2025-01-04T17:17:00.9366667+00:00 It's a virtual or prepaid card ? it is not blocked or inactive ?
You can check this link : https://learn.microsoft.com/fr-fr/azure/cost-management-billing/troubleshoot-billing/troubleshoot-declined-card
If you are sure that the card is functional, you can contact the Azure Support
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Ahmed Faisal 0 Reputation points
2025-01-04T19:09:41.58+00:00 Can I use my spouse card ?
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Anthony LAVABRE 1,225 Reputation points
2025-01-05T04:48:25.7966667+00:00 I think there is not a problem.
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Ahmed Faisal 0 Reputation points
2025-01-05T05:26:56.2066667+00:00 Then her card is also not working it gives me same error message
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Anthony LAVABRE 1,225 Reputation points
2025-01-05T05:28:34.81+00:00 What is the error message ?
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Ahmed Faisal 0 Reputation points
2025-01-05T06:13:53.37+00:00 I TRIED TO CREATE FREE ACCOUNT JUST NOW BUT IT AUTOMATICALLY SIGNED UP TO NORMAL ACCOUNT I DONT SEE THE CREDITS ON THE ACCOUNT
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Anthony LAVABRE 1,225 Reputation points
2025-01-05T06:17:46.25+00:00 The solution is to open support ticket on Azure Portal and explain your problem.
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Ahmed Faisal 0 Reputation points
2025-01-05T06:39:06.6366667+00:00 I have created the ticket and waiting
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Anthony LAVABRE 1,225 Reputation points
2025-01-05T08:58:48.2066667+00:00 If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)
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