To Upgrade my system to windows 11

IniobongNkanga-8038 911 Reputation points
2024-12-24T14:25:18.86+00:00

Hello,

Please i need your help.

I tried to upgrade my system to windows 11.

I get this erroe message:

User's image

How can i bypass TPM 2.0 or how can i get my system to support TPM 2.0

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,701 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,406 questions
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  1. Daisy Zhou 27,596 Reputation points Microsoft Vendor
    2024-12-24T14:41:02.6766667+00:00

    Hello

    Thank you for posting in Q&A forum.

    To upgrade your PC to Windows 11, it needs to meet certain system requirements, one of which is support for TPM (Trusted Platform Module) version 2.0.

    Below are the general steps you can take to check and enable TPM 2.0 on your system:

    1. Check if TPM 2.0 is enabled:

    Press Windows + R to open the Run dialog box.

    Type tpm.msc and press Enter.

    In the TPM Management window, check the "Status" and "TPM Manufacturer Information". It should indicate if TPM is available and its version.

    1. Enable TPM 2.0 in BIOS/UEFI:

    Restart your computer and enter the BIOS/UEFI settings. Usually, you can do this by pressing a key like F2, F10, Del, or Esc during the boot process; the exact key depends on your motherboard/manufacturer.

    Once in BIOS/UEFI, look for a security settings or advanced settings tab. The exact location and terminology may vary by manufacturer.

    Find the TPM setting and enable it. It might be labeled as TPM, PTT (Platform Trust Technology), or fTPM (Firmware TPM), depending on the manufacturer.

    Save your changes and exit BIOS/UEFI.

    1. Verify TPM 2.0 is working:

    Boot back into Windows.

    Press Windows + R, type tpm.msc, and press Enter to check if TPM is now enabled and showing the version as 2.0.

    If your system does not have TPM 2.0 support, you might need to install a TPM 2.0 module (if your motherboard supports it) or consider upgrading your hardware to meet the Windows 11 requirements.

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

    Best Regards,

    Daisy Zhou

    ============================================

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