AI chat bot on a public website

Question

Hi. I am looking for solutions to add a chatbot to our public website. The bot would response to questions based on the website content. Which Microsoft technologies would be involved for this solution? Please recommend a spectrum of solutions from no-code to code.

Thanks.

Answer 1

@AamirG Thanks for reaching out to us, I think there are several ways you may want to consider as your solution.

The first one in my opinion is Microsoft Power Virtual Agents - a no-code solution that allows you to build chatbots quickly without needing to write any code. It’s ideal if you want to get started with a simple chatbot based on your website’s content and provide predefined responses.

Document - https://learn.microsoft.com/en-us/microsoft-copilot-studio/fundamentals-get-started?tabs=web

Official document also recommends Copilot Studio as no code chat bot solution as below document -

https://learn.microsoft.com/en-us/azure/bot-service/bot-overview?view=azure-bot-service-4.0

Since now it is part of Copilot Studio, I add the related tag so that more experts can share more insight.

Second option will be FAQ bot, Azure Language Services custom question answering feature and Azure Bot Service with no code, please check on the QuickStart document -

https://learn.microsoft.com/en-us/azure/ai-services/language-service/question-answering/tutorials/bot-service

Then is Azure AI Bot Service, you can customize it as you want, but of course it needs some coding part, as a possible solution, I am sharing the document to you as well - https://learn.microsoft.com/en-us/azure/bot-service/bot-service-quickstart-create-bot?view=azure-bot-service-4.0&tabs=python%2Cvs

I hope this helps! Please choose the best one according to your scenario!

Regards,

Yutong

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