Installation Failure: Windows failed to install the following update with error 0x80071AB0

Question

We have 6 workstations testing Windows 11 24H2 and each has failed to install the November and December 2024 updates via SCCM and Manually with the error message 0x80071AB0. I can not find what this error message is.

Answer 1

All I was able to find on your behalf was this:

0x80071AB0 This object is not allowed to be opened in a transaction. ERROR_TRANSACTIONAL_OPEN_NOT_ALLOWED

Which, to me, means absolutely nothing whatsoever.

All I can suggest is to hopefully generate the windows update logs, and within those, the "what is actually going on" will be more clearly identified.

https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-logs#generating-windowsupdatelog

Answer 2

Hello,

Here are some basic troubleshooting steps you can try:

1.Running the update troubleshooter. Select Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update > Run the troubleshooter.

2.Performing a clean boot. This is a way of starting Windows with only the essential services and programs, which can help eliminate any software conflicts that might interfere with the update process. Please refer to this link: How to perform a clean boot in Windows - Microsoft Support

3.Restarting the update services. You can do this by using the Services tool (services.msc) and stopping and starting the following services: Windows Update, Background Intelligent Transfer Service, Cryptographic Services, Windows Installer.

4.Check if there is enough disk space available on your system drive. If not, free up some space and try the update again.

If none of the above methods works, it is recommended you troubleshooting the issue based on the update logs such as windowsupdate.log/CBS.log.

Best Regards,

Hania Lian

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