Azure credits amount changed back after got upgraded

Peisong Wang 0 Reputation points
2024-12-18T06:53:45.9766667+00:00

Hi all,

Recently I upgraded my Azure creadits from $1,000 to $5,000, I received an email that informed me it succeeded and I could see the number on Azure creadits usage panel was is $5,000.60748300f283eff7920851942fd12409

But after 1 day when I opened that page again I saw the number turned back to $1,000, but the usage panel is still showing $5,000. Can I ask which one is my current sponsorship plan? This is very important to me because I was planning to develop this whole product based on various Azure cloud services during the upcoming Christmas period. User's image

Best Regards

Duke

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  1. Sumarigo-MSFT 47,461 Reputation points Microsoft Employee
    2024-12-19T16:33:55.37+00:00

    @Peisong Wang Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

    It could be a transient issue. Could you please try refreshing the page and try again. If the issue still persists, we would like to work closer on this issue, can you please share the information asked in the private message. .


    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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