Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,373 questions
Win11 M365 Outlook lock AD account
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Ming Cheung
60
Reputation points
Windows on Prem AD, M365, Exchange are 3 different domain
lets exclude M365 first
When I login to domain joined PC, it is ok
and then login Outlook with another domain account, outlook can login,
but Windows account is locked,
it seems something authen the AD with Outlook credential
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SokiGuo-MSFT 29,146 Reputation points Microsoft Vendor2024-12-17T05:51:29.9433333+00:00 Hi @Ming Cheung
Welcome to our forum!
Do you mean the account is locked and cannot log in to the Outlook desktop client?
Are there any error messages? Please provide a screenshot (hide your personal privacy information) so that we can better investigate.
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Ming Cheung 60 Reputation points
2024-12-17T09:03:03.68+00:00 I means the Windows account is locked,
since outlook authen the Windows AD with Outlook domain,
but there are totally different domain
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Ming Cheung 60 Reputation points
2024-12-17T09:05:33.55+00:00 the problem descript here, but I want better offical solution of Microsoft
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SokiGuo-MSFT 29,146 Reputation points Microsoft Vendor
2024-12-23T05:48:53.1333333+00:00 Hi @Ming Cheung
Thanks for your reply! Unfortunately, there is no official explanation of this issue at the moment, please try the method provided by the user first. Also, if there is any official update, I will update the reply post here.
Thank you for your understanding and patience!
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