I have an issue with phone verification while trying to sign-up to Azure portal

Question

I got an error message saying "Please do not enter country code in your phone number." when Im trying to put the proper Ukrainian phone no. When I click " text me", i get error "we cant check your phone no"

I`m looking forward for your support on this

Answer 1

Hello,

Thanks for your question.

I've seen this a few times and it can usually be solved by reaching out to support. To do so you can also dial the global service numbers here:

https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

In the meantime you can try steps here: https://learn.microsoft.com/en-us/azure/cost-management-billing/troubleshoot-subscription/troubleshoot-azure-sign-up

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola