Unable to associate my app with the Microsoft Store. Error states your developer account is inactive. To resolve this issue, please open a support ticket with Partner Center.

Question

Unable to associate my app with the Microsoft Store. Error states your developer account is inactive. To resolve this issue, please open a support ticket with Partner Center.

After refreshing message that there are not app names.

After refreshing I got error message with network issue mentioned.

I can't associate any app with Microsoft Store since 14 December on last Visual Studio 17.12.3.

I tried it on the fresh installation of Windows 11 and Visual Studio, the same error message persists.

Link offered in the Visual Studio is only for enterprise clients of Microsoft Store (that use Microsoft Azure AD accounts). They do not support individual developers.

What is wrong with your services this time? I tried with my friend account similar error occurs.

For more context I login to Visual Studio with account that have no Microsoft Store relation.

I added secondary account to Visual Studio to access to Microsoft Store, this is account that I selected from a list in the association dialog. I hope you login to Microsoft Store API with correct account (the account I selected, not the account that sync settings for Visual Studio).

Similar stuff found
https://stackoverflow.com/questions/41764170/visual-studio-crashes-when-i-associate-my-app-with-the-store

https://learn.microsoft.com/en-us/answers/questions/1192769/an-unexpected-network-error-has-occurred-the-app-l

https://learn.microsoft.com/en-us/answers/questions/2105463/an-unexpected-network-error-has-occurred-the-app-l

Answer 1

Hi @Maciej K, 

Welcome to Microsoft Q&A! 

It may be a known issue and has been report to Product Team:

cannot associate app with store - Developer Community 

I suggest that you vote on that ticket and add your comments there to track the process, then we need to wait for a response from the product team engineers. 

Thanks for your understanding. 

Sincerely,

Anna

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