Intune - Company Portal enrollment issue in iPhone 16 Promax

Question

I have changed my company phone to iPhone 16 pro max. while enrolling to company portal landed the error like " You cannot access the resource from this browser on your device. you need to use Microsoft Edge". but edge browser set as default browser and logged in with work account after that also same error appeared.

Authenticator app and latest IOS 18.1 updated everything but still same issue.

Error code - 530022

Thanks,

Uthaya

Answer 1

@Murugesan, Uthaya Kumar, Thanks for posting in Q&A.

From your description, I know you were in troubleshoot while enroll your new iPhone into Intune.

To clarify this issue, please check the following.

1.Please check whether this device displays in the Intune portal and Azure AD portal.

2.Please check whether deploying the conditional access policy. If yes, could you please provide the screen shots of the conditional access policy?

3.Please check the sign-in log in Microsoft Entra portal. Microsoft Entra portal > Protection > Conditional Access > Sign-in logs.

If there is any update, feel free to let me know.

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