cannot access resource list or resource detail

Question

Recently, I have encountered an issue, when click any resource type or detail, it always show an error, I cannot manage any type of azure resource....

it is kind of urgent, if anybody could help to address this issue, I'd appreciate, thanks.

{ "shellProps": { "sessionId": "3d9d13dda89f4c11a0585c3f1924116a", "extName": "HubsExtension", "contentName": "ResourceMenuBlade" }, "error": { "message": "Encountered internal server error. Diagnostic information: timestamp '20241213T090834Z', subscription id '', tracking id '2f14828e-6c81-4213-96ea-a0c1c3b41288', request correlation id '2f14828e-6c81-4213-96ea-a0c1c3b41288'. (Code: InternalServerError)", "code": 400, "error": { "name": "20d8574d-ca36-41e5-a014-371e42fc7034", "httpStatusCode": 400, "headers": { "x-ms-failure-cause": "gateway" }, "content": { "error": { "code": "InternalServerError", "message": "Encountered internal server error. Diagnostic information: timestamp '20241213T090834Z', subscription id '', tracking id '2f14828e-6c81-4213-96ea-a0c1c3b41288', request correlation id '2f14828e-6c81-4213-96ea-a0c1c3b41288'." } }, "contentLength": 276 } }}

An error occured when trying to fetch resources. Additional details from the underlying API that might be helpful: Encountered internal server error. Diagnostic information: timestamp '20241213T090704Z', subscription id '', tracking id '75176303-dfe5-47c3-8843-2a3a14b0d997', request correlation id '75176303-dfe5-47c3-8843-2a3a14b0d997'. (Code: InternalServerError) 

Answer 1

Hi @solosky xu,

Welcome to the Microsoft Q&A and thank you for posting your questions here.

As I understand it, you're facing an Internal Server Error when trying to manage your Azure resources.Here are a few steps you can try to resolve this issue:

• Sometimes, clearing your browser cache and cookies can resolve unexpected issues.
• Ad blockers or other browser extensions might interfere with the Azure portal. Try disabling them temporarily.
• Switching to a different browser can help determine if the issue is browser specific.
• Visit the Azure Service Health page to see if there are any ongoing issues or outages that might be affecting your services.
• This error might be due to a temporary issue with Azure servers. Waiting for a few minutes and then trying again can sometimes resolve the problem.

Here is a similar thread that might be helpful to you.

https://learn.microsoft.com/en-us/answers/questions/2044050/how-to-fix-internalservererror-in-azure-portal

Hope this helps. Do let us know if you any further queries.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.