Can't fully access Azure portal and can't get support.

Question

I am getting this error when I login to Azure (from the startup founders hub), and this happens before I can access support as it can't find my access tokens to allow me to access support.

How can I contact Azure support to get assistance?

Thanks,
Experiencing authentication issues
The portal is having issues getting an authentication token. The experience rendered may be degraded. Additional information from the call to get a token: 
Extension: HubsExtension 
Resource: console.arm

Details: interaction_required: 

Answer 1

Hi David S,

Thank you for reaching out to us on the Microsoft Q&A forum.

Apologies for the delayed response.

It may be due to a misalignment between your Azure subscription and Founders Hub credits. Contact Microsoft support for clarification. We recommend opening a support ticket with the Founders Hub support team by following these steps: https://foundershub.startups.microsoft.com/signup?drawer_open=true please click on "Support" on this page to submit support ticket.

If the issue is about credits, you will need to work with a billing engineer to help assist with this matter. Can you please create a ticket here.

Please reach out to us if you have any other queries.

If the information is helpful, please Accept Answer & Upvote so that it would be helpful to other community members.