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Using Get Communications/Calls API and receiving 500 Internal Server error.

Priyavert Sharma 136 Reputation points
2024-12-10T21:44:13.2833333+00:00

I am attempting to retrieve active call or meeting details using the endpoint: https://graph.microsoft.com/v1.0/communications/calls/. However, no values are being returned in the response.

Additionally, when using historical Call IDs collected from Teams Call Analytics to fetch details via Postman, I encounter a 500 Internal Server Error. I ensured that App has right permissions needed to run these APIs.

Here’s an example of the GET API I am trying to execute: https://graph.microsoft.com/v1.0/communications/calls/d09d6180-5e2e-4aba-9a13-2fb56d1deu47

I am referencing the APIs described in the following documentation:

Any insights or guidance would be appreciated!

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
941 questions
Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
12,653 questions

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  1. Yakun Huang-MSFT 8,355 Reputation points Microsoft Vendor
    2024-12-11T02:00:32.61+00:00

    Hello Priyavert Sharma,

    Thank you for reaching out to Microsoft Support!

    This looks like an error thrown by the server. I suggest you open a support ticket with Microsoft Support to get help from the API owner.

    Hope this helps.

    If the answer is helpful, please click Accept Answer and kindly upvote it. If you have any further questions about this answer, please click Comment.

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