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I've onboarded 20 laptops, 17 of them aren't populating MAC or IP addresses in Monitor > Hardware > Network details in Intune portal.
3 of them are fine and have picked up the WiFi Mac they need to join my corporate WiFi.
All 20 were built with the same USB sticks, are on Windows11 24H2, exist in the same groups and are the same model (HP ProBook 450 G10).
Is there any way to force a device to report it's Network Details (specifically WiFi Mac) to Intune? (Like a full hardware inventory that works)
Or is there any way to edit the WiFi Mac directly in InTune?
This isn't a problem unique to my tenant, I saw a similar problem posted here:
https://www.reddit.com/r/Intune/comments/1gw9rvf/windows_devices_network_details_empty_in_portal/
The poster had found this:
https://techcommunity.microsoft.com/blog/microsoftendpointmanagerblog/device-hardware-inventory-is-coming-soon-to-microsoft-intune/4238042
Does anyone know if there is any way to sign up and try it or any progress on it?
I plugged these machines in with a cable, re-imaged and installed the wifi driver before joining.
This seemed to help them pull through their wifi macs.
More and more devices are coming with no full network port so it would be nice if this issue could be looked at.
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@Stewart Thom Thanks for posting in our Q&A.
For this issue, there is no method to force a device to report its Network Details to intune or edit the Wi-Fi Mac directly in intune.
Based on my research, in Service release 2411, enhanced hardware inventory supports the following entities:
There is no entity of Wi-Fi Mac.
https://learn.microsoft.com/en-us/mem/intune/configuration/properties-catalog#supported-properties
If you are interested in seeing all devices' Wi-Fi Mac, it is suggested to post in intune feedback portal. It is a place to collect customers' questions and requirements. Here is the link:
https://feedbackportal.microsoft.com/feedback/forum/ef1d6d38-fd1b-ec11-b6e7-0022481f8472
Hope it will achieve in the future.
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