how to fix validate phone number problem

Muhammad Raees 0 Reputation points
2024-12-06T22:10:07.11+00:00

User's image

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
171 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Robin Sheng-MSFT 4,825 Reputation points Microsoft Vendor
    2024-12-09T05:13:27.01+00:00

    Hi @Muhammad Raees

    Could you please tell me in what scenario you encountered this problem?

    Based on the error message you provided, it is recommended that you refer to the following steps for troubleshooting:

    • Request a new verification code: If the verification code has expired or you did not receive the verification code, please request a new verification code.
    • Use a different phone number: If possible, try using a different phone number. This can help determine if the problem is related to the current number.
    • Check network connection: Make sure your network connection is stable. Poor network connection can sometimes interfere with the verification process.
    • Clear cache and cookies: If you are using a web browser, clear the cache and cookies and try the verification process again.
    • Update Teams app: Make sure your Microsoft Teams app is the latest version. Updates may fix temporary errors related to phone number verification.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.