MFA SMS texts no longer work if phone is connected by internet instead of carrier

kurtd 0 Reputation points
2024-12-06T16:09:21.9933333+00:00

My problem is specific to Microsoft MFA SMS texts. They no longer come through if Android or Apple phones are connected via (wireless) internet due to not able to pick up strong enough signal from AT&T. This problem only started a couple of weeks ago. I assume Microsoft changed sms protocols.
We have to now run out of the house, turn off wireless and hope to get the text in time to go back and enter the code. My girlfriend is getting ready to kill me.

Am I alone on this?

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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