Microsoft Partner Center
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1,040 questions
Enrollment to AI cloud partner program blocked for security
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Ben O’Nion
20
Reputation points
Context:
We had another entra & partner centre account that we lost access to 4 days ago. This is critical to our product and we have had to close it until this is fixed.
Question:
We have a fully verified new partner centre account which is fully authorised. Every time we try to enrol into the AI cloud partner program to receive a valid MPN ID, we get blocked by this message: Screenshot 2024-12-01 at 16.06.00.png
We have tried on different browsers, VPNs off/on, different IPs everything. Seems my hands are tied. Once we have enrolled all I need is the ID to enter into our entra account and we're back up and running.
{count} votes
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Junjie Zhu - MSFT 19,751 Reputation points Microsoft Vendor2024-12-06T02:11:23.6733333+00:00 Hello @Ben O’Nion ,
Welcome to Microsoft Q&A!
Sorry, the forum can't help you more, this requires the store team to check your account.
For your scenario, please open a free support ticket here: Contact Us. Sign in with your email address associated with your Partner Center account, go to Contact us tab, find Non-Technical Support - Dashboard, click "Ask Copilot".
You need to state your issue and ask Copilot to help you open a ticket.
Thank you.
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