Hardware Lab Kit
A test framework used to test hardware devices for Windows.
9 questions
My resell packages are not visible to my customer.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 8%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Rajesh Krapa
0
Reputation points
I completed HLK submissions for firmware capsule, got passed and resold to my customer, but my customer is unable to see the submissions I resell.
{count} votes
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Junjie Zhu - MSFT 19,751 Reputation points Microsoft Vendor2024-11-22T08:11:42.45+00:00 Hello @Rajesh Krapa
Welcome to Microsoft Q&A!
For your scenario, please open a free support ticket here: Contact Us. Sign in with your email address associated with your Partner Center account, go to Contact us tab, find Non-Technical Support - Dashboard, click "Ask Copilot".
You need to state your issue and ask Copilot to help you open a ticket.
Thank you.
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Rajesh Krapa 0 Reputation points
2024-11-22T09:44:43.25+00:00 Thank You for the response Junjie Zhu..!
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Rajesh Krapa 0 Reputation points
2024-11-23T01:34:14.0133333+00:00 Hi Junjie, Thanks for the response..! I am getting permissions issue while opening the support ticket. Will do and update here.
Thanks Again..!
Rajesh Krapa
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