Problem with an application feature that requires Internet Explorer

Thomas Sgourdaios 20 Reputation points
2024-11-20T15:38:13.83+00:00

Good evening.

We have a problem with the application Fizz Acquisition 2.51this application runs on windows10 22h2 system and windows 11 but it needs the classic Internet explorer and not IE Mode as it is running an old version javascript and the app calls IE.

https://support.microsoft.com/en-us/microsoft-edge/internet-explorer-mode-in-microsoft-edge-6604162f-e38a-48b2-acd2-682dbac6f0de

  1. Enable Internet Explorer:
  • After the restart, open PowerShell as an Administrator again.
  • Type the following command and press Enter:
  • DISM /Online /Enable-Feature /FeatureName:Internet-Explorer-Optional-amd64
  • RunDll32.exe InetCpl.cpl,ResetIEtoDefaults
  • Restart your computer once more.

These steps should help you reinstall Internet Explorer 11 on your Windows 10 system

Unlock System Administrator Restrictions

If you encounter the message "Some settings are managed by your system administrator," you can try the following steps:

  1. Open Group Policy Editor:
  • Press Windows key + R, type gpedit.msc, and press Enter.
  1. Navigate to Internet Explorer Settings:
  • Go to Computer Configuration > Administrative Templates > Windows Components > Internet Explorer.
  1. Allow User Changes:
  • Double-click on Security Zones: Do not allow users to change policies.
  • Set it to Not Configured and click Apply.
  1. Modify Registry Settings (if necessary):
  • Press Windows key + R, type regedit, and press Enter.
  • Navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings.
  • Look for the Security_HKLM_only DWORD key and delete it if it exists2.
  1. Restart Your PC:
  • Restart your computer to apply the changes.

To enable JavaScript in Internet Explorer using the Command Prompt, you can follow these steps:

  1. Open Command Prompt as an Administrator:
  • Press Windows key + X and select Command Prompt (Admin) or Windows PowerShell (Admin).
  1. Register the JavaScript DLL:
  • Type the following command and press Enter:
  • regsvr32 jscript.dll
  1. Enable Active Scripting:
  • Open Internet Explorer.
  • Click on the gear icon (Tools) in the upper-right corner or press Alt + X.
  • Select Internet options.
  • Go to the Security tab.
  • Select the Internet zone and click on Custom level....
  • Scroll down to the Scripting section.
  • Under Active scripting, select Enable.
  • Click OK to save the changes.
  1. Restart Internet Explorer:
  • Close and reopen Internet Explorer to apply the changes.

 

Still we get the image error:

Can you help us further?

On some computers Internet Explorer opens, while on others only Edge opens, while on none does this application that runs IE javascript work.

Thank you very much.

  1. Enable Internet Explorer:
  • After the restart, open PowerShell as an Administrator again.
  • Type the following command and press Enter:
  • DISM /Online /Enable-Feature /FeatureName:Internet-Explorer-Optional-amd64
  • RunDll32.exe InetCpl.cpl,ResetIEtoDefaults
  • Restart your computer once more.

These steps should help you reinstall Internet Explorer 11 on your Windows 10 system

Unlock System Administrator Restrictions

If you encounter the message "Some settings are managed by your system administrator," you can try the following steps:

  1. Open Group Policy Editor:
  • Press Windows key + R, type gpedit.msc, and press Enter.
  1. Navigate to Internet Explorer Settings:
  • Go to Computer Configuration > Administrative Templates > Windows Components > Internet Explorer.
  1. Allow User Changes:
  • Double-click on Security Zones: Do not allow users to change policies.
  • Set it to Not Configured and click Apply.
  1. Modify Registry Settings (if necessary):
  • Press Windows key + R, type regedit, and press Enter.
  • Navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings.
  • Look for the Security_HKLM_only DWORD key and delete it if it exists2.
  1. Restart Your PC:
  • Restart your computer to apply the changes.

To enable JavaScript in Internet Explorer using the Command Prompt, you can follow these steps:

  1. Open Command Prompt as an Administrator:
  • Press Windows key + X and select Command Prompt (Admin) or Windows PowerShell (Admin).
  1. Register the JavaScript DLL:
  • Type the following command and press Enter:
  • regsvr32 jscript.dll
  1. Enable Active Scripting:
  • Open Internet Explorer.
  • Click on the gear icon (Tools) in the upper-right corner or press Alt + X.
  • Select Internet options.
  • Go to the Security tab.
  • Select the Internet zone and click on Custom level....
  • Scroll down to the Scripting section.
  • Under Active scripting, select Enable.
  • Click OK to save the changes.
  1. Restart Internet Explorer:
  • Close and reopen Internet Explorer to apply the changes.

 

Can you help us further?

On some computers Internet Explorer opens, while on others only Edge opens, while on none does this application that runs IE javascript work.

Thank you very much.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,906 questions
Windows 10 Compatibility
Windows 10 Compatibility
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Compatibility: The extent to which hardware or software adheres to an accepted standard.
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Accepted answer
  1. Jing Zhou 7,675 Reputation points Microsoft Vendor
    2024-11-22T08:03:41.97+00:00

    Hello,

     

    Thank you for posting in Q&A forum.

    According to the initial issue description, there should be a compatibility issue. To resolve the issue, please kindly

    1.Go to edge://settings/defaultBrowser. and allow IE mode.

    2.Restart Edge to apply the change.

     

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

     

    Best regards,

    Jill Zhou

     


    If the Answer is helpful, please click "Accept Answer" and upvote it.

     

    1 person found this answer helpful.
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