Deployment on Latitude 5550 via SCCM Failing in Loop

Question

I am deploying Windows 10 on a Dell Latitude 5550 using SCCM. The laptop currently has Windows 11 installed, but our deployment package is configured for Windows 10. I have imported all the necessary drivers into SCCM, and the task sequence completes without any error codes. However, after deployment, the device enters a loop where it repeatedly attempts to access Windows but fails, resulting in a continuous cycle.

Is there any specific Windows feature, like Secure Boot, or any compatibility issue due to the existing Windows 11 OS that needs to be addressed? Any additional troubleshooting steps or considerations would be greatly appreciated.

After the laptop is restarting due to the deployment, it does not open

Thank you for your help!

Answer 1

Hi,

How did you apply drivers in your task sequence?

I recommend you Using a WMI query to apply a condition to you apply drivers in your task sequence can help ensure that the correct drivers are applied based on the specific hardware model like "Latitude 5550". This can help prevent issues related to incorrect drivers being applied during the deployment process.

For example, to target a Dell Latitude 5550, you can use the following query:

SELECT * FROM Win32_ComputerSystem WHERE Model LIKE "Latitude 5550%"