Win11 Home Edition encountered a credential error when connecting to the printer on the WinServer 2016 host. Please help investigate the issue

Question

win11家庭版连接winserver2016主机的打印机出现凭证错误，请帮忙看看是什么问题删除凭证后还是一样，点“是”也不行，重复弹出

Answer 1

Hello,

Thank you for posting in the Microsoft community forum.

May I know if you had any system updates or upgrades before you encountered this problem? If so, you can try to uninstall the most recently installed update to see if the problem persists.

Try the following steps to troubleshoot the problem:

1. Check that both the Windows Server 2016 and the Windows 11 client have the latest printer drivers installed. Here is a reference:

How to download and install the latest printer drivers - Microsoft Support

2. Uninstall and reinstall your printer.

References:

Fix printer connection and printing problems in Windows - Microsoft Support

Best regards

Jacen

——————————————————————————————————

If the Answer is helpful, please click "Accept Answer" and upvote it.