Intune for Ubuntu - Access Denied to Office 365 Files Despite Device Compliance

Question

Hello,

I'm facing an issue with Microsoft Intune on my Ubuntu device. Until yesterday, everything was working fine. However, now I’m unable to access files on Office 365 (e.g., SharePoint and OneDrive). I keep receiving an "Access Denied" message, despite my device being registered and marked as compliant by Intune.

On the Intune client, my device is marked as compliant, and I have confirmed that it meets my organization’s security requirements (as shown in the attached screenshot). I have tried refreshing the compliance status, but the issue persists. I have not made any changes to my system or device configuration that could have triggered this.

Additionally, when I try to download any files from Office 365, I receive the following message:

Your organization doesn't allow you to download, print or sync using this device. To use other actions, use a device that's joined to a domain or marked compliant by Intune.

Ubuntu: Version 20.04 LTS Edge: Version 128.0.2739.42 (Official build) (64-bit) Microsoft Intune: Version 1.2405.17

Has anyone else encountered this issue, or does anyone have any suggestions on how to resolve it? Any help would be greatly appreciated!

Thank you.

Answer 1

@Chaaru, Thanks for posting in Q&A.

From your description, I know you cannot access to Office 365 Files Despite Device Compliance on Ubuntu.

To clarify this issue, please check the following.

1.Check if the Condition Access policy in Intune that may block accessing Office 365 files.

2.Please share the screenshot of compliance policy settings.

3.Please try to unenroll your Linux device from Intune to check if you can access Office 365 files.

If there is any update, feel free to let me know.

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