"We don't support that country code. Use an email instead."

S 10

I wanted to redeem something in microsoft rewards, except I'm using a different account.. They asked me to put my phone number and I did as it said, but it says that they don't support the country code (+971) UAE. Even though I did it a lot of times before in a different account with the UAE country code. The number i added currently is different from that other account, so i don't think that's the problem.

Robin Sheng-MSFT 5,850 Reputation points Microsoft Vendor

2024-08-13T01:45:42.7566667+00:00
Hi @S

Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is not in our support scope.

The following suggestion is for your reference:

Sign in to your Microsoft account.

Navigate to https://account.microsoft.com/profile.

In the "Account Info" section, click on "Edit Account Info."

Select "Add Phone Number."

Choose your country code from the options provided.

Enter your phone number.

Other users have experienced similar issues, and if your region is supported, you can try the following steps to see if it helps you:

Add a new email address to your Microsoft account. Do not add an @outlook.com email address.

Make the new email address the primary alias for your account.

Add a new phone number to the account.

Change the primary alias back to your previous @outlook.com email address.

You can now remove the email account you added to your Microsoft account.

Hopefully this helps, feel free to let me know how it goes.
shakir ahmed 10 Reputation points

2024-09-07T21:37:45.0966667+00:00

Dear today i face 1 issue when i forget password then hotmail not given support on mobile and direct support on email and same email address received code from hotmail and when i create new email and when i given mobile number for recovery password security then show like this. 《 We don't support that country code. Add an email instead.》 What is the issue i not understand please can you reply me . Thank you
shakir ahmed 10 Reputation points

2024-09-07T21:39:29.57+00:00

I am from kuwait 🇰🇼 and mobile no not accept on email when i created new account
Ahmed Mujalli 0 Reputation points

2024-12-08T07:54:57.7066667+00:00

SAME ISSUE
Oleksiy Karavanskyi 0 Reputation points

2025-01-26T08:02:07.93+00:00

I have same issue. Answer in top of the question is doesn`t work.

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