I need help on ddos protection services

Eric Purdie 0 Reputation points
2024-06-11T22:22:03.4133333+00:00

I am learning how to use azure from Coursera. I didn't know I was going to be charged for using ddos protection. I was just following the instructions. I want to know how do i cancel or delete ddos protection and try and get refund. Any help would be greatly appreciated.

Azure DDos Protection
Azure DDos Protection
An Azure service that provides defense against distributed denial-of-service (DDoS) attacks.
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  1. Marcin Policht 29,960 Reputation points MVP
    2024-06-12T00:24:08.54+00:00

    Submit a billing support ticket

    https://azure.microsoft.com/en-us/support/create-ticket


    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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  2. ChaitanyaNaykodi-MSFT 26,936 Reputation points Microsoft Employee
    2024-06-12T00:35:17.3133333+00:00

    @Eric Purdie

    Thank you for reaching out.

    I understand you need help with deleting and refund for Azure DDOS service.

    DDoS protection plans cannot be deleted if they are associated with a virtual network. The first step is to disable the DDoS protection from a virtual network. You can follow the documentation here to disable the DDOS protection from VNET. After this step you need to delete the DDoS protection plan.

    Please let me know if you face any issue in deletion.

    Regarding refund, as this issue is related to billing of a resource, the correct approach here will be to create a Billing Support Ticket with Azure. Azure provides free billing support to all Azure customers. You can follow the documentation here and create a support ticket of type Billing.

    Please let me know if you have any additional questions. Thank you!


    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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