Hello According to the descrption, the main issue is that the machine would freeze randomly, right? If I have misunderstood the issue, please feel free to let me know that. The two events are recorded as information. They are for windows license check issue and it should be related to SPPSVC service (services.msc). So this is a normal behavior. We could open administrator command line and run "slmgr /dlv" to verify the activation information. The freezing issue could be caused by other reason. If there is any third party antivirus software installed, we could try to remove it temporarily, reboot then check the issue again. Check the issue in clean boot environment. How to perform a clean boot in Windows - Microsoft Support
Event ID 16394 and 16384 getting spammed repeatedly in Event Viewer sometimes causing micro freezes
The problem: The 2 event ids mentioned above keep appearing every 30 minutes or so sometimes causing micro freezes (locking up the computer for 1-2s). I've tried basically every solution under the sun and I'm frankly out of ideas. The description of ID 16394 and 16384 are the following: Offline downlevel migration succeeded. and Successfully scheduled Software Protection service for re-start at 2124-01-20T19:07:44Z. Reason: RulesEngine. This is a home computer.
My build: CPU: Intel(R) Core(TM) i7-10700K
Motherboard: ASUS ROG STRIX Z490-E GAMING
Ram: Kingston KF3600C18D4/16GX x 2
SSD/HDD: Samsung SSD 860 EVO 1 TB, Kingston SV200S3128G, WDC WD20EZBX-22AYRA0
GPU: Nvidia Geforce GTX 1060 6GB
OS: Windows 10 Home Version 22H2
BIOS version: 2801
What I've tried so far:
- Updating Drivers
- Updating Windows
- Disabling Windows Firewall
- Disabling Windows Defender (its already disabled due to me using ESET NOD32)
- Bought new ram sticks (because I initially thought this was a RAM issue)
- Repair-WindowsImage -Online -RestoreHealth and SFC /scannow in powershell
- Tested all drives I have with their manufacturers' tools.
- Restarted the Software Protection Service
- Made sure that the Task Scheduler is running
- Made sure that the Software Protection service is running under the Network Service
- Made sure that Network Service has read permission in the windows folder for the Software Protection service.
- Reset windows while choosing not to keep my files, basically wiping my windows.
- Doing steps 1-4, 6-12 again.
- Turned off system restore on all drives.
- Updated BIOS.
- Selective Startup with Load Startup items disabled, as well as all Services outside of Microsoft ones disabled.
- Deleted task scheduler files then copying over the task scheduler files from a working laptop and importing those.
The issue does not happen in safe boot with only minimal enabled.
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Wesley Li 11,125 Reputation points
2024-02-29T04:21:07.9933333+00:00 Hello According to the descrption, the main issue is that the machine would freeze randomly, right? If I have misunderstood the issue, please feel free to let me know that. The two events are recorded as information. They are for windows license check issue and it should be related to SPPSVC service (services.msc). So this is a normal behavior. We could open administrator command line and run "slmgr /dlv" to verify the activation information. The freezing issue could be caused by other reason. If there is any third party antivirus software installed, we could try to remove it temporarily, reboot then check the issue again. Check the issue in clean boot environment. How to perform a clean boot in Windows - Microsoft Support