Azure Remote Rendering - Short demo

Question

I am trying to figure out how to use Azure remote rendering tool to render large 3D CAD model. since i am working as an Intern a short demo would have been beneficial to showcase the use and potential of the software. but there is a no technical support available in Germany and the response time is also too slow. Isn´t it possible to have some technical support on this matter from other countries probably US ?

Answer 1

Hi,

if you're looking to quickly get going with Azure Remote Rendering, the Quickstarts and Tutorials sections of the documentation are a good start. For practical showcases, you can find both Unity-based and native c++ sample applications in the Azure Remote Rendering Github repo.

If you are intending to build an application with Unity, I strongly recommend going through the Render a model with Unity steps first, and depending on your target platform, additionally Deploy Unity sample to HoloLens or Deploy Unity sample to Desktop. These should give you an idea of the service and the fundamentals.

You can also find additional information about available sample applications, models and code in the documentation's Samples section. Finally, what also might be of interest to you are the How-to guides and Troubleshoot sections.

If you run into problems, please don't hesitate to ask again. For code-specific issues you can also open up an issue in the Azure Remote Rendering Github repo.

Answer 2

In addition to the resources @Julian Meder mentions, Azure Remote Rendering (ARR) technical support is available world-wide through the Azure Portal by creating a new support request with type Technical on the Remote Rendering service. See https://azure.microsoft.com/en-us/support .

Create an Azure support request All Azure customers have access to billing and subscription management support. Technical support is available to customers with a support plan. Submit a support request

Response times will depend on your service plan, and they should always be less than a business day. We have ARR support specialists in Europe, so you won't need to wait for US daytime for help.

If you don't have a support plan and have specific questions about ARR you can also post them here in Q&A's Azure Remote Rendering tag.