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I'm having a problem with Samsung S8+ android tablets. Tablets are in Android 13 - version.
Tablets are enrolled to intune with Corporate-owned dedicated devices - kiosk mode. Kiosk-mode is configured to multi-app mode and screen rotation is enforced to landscape. However the screen orientation setting does not apply outside kiosk-mode "home screen". So if the end user opens up Edge, Acrobat Reader or any of the applications that are installed to device and user physically rotates tablet it also rotates the screen. This is really irritating problem since end-users need to open a lot different PDF-schemes.
I've tried literally everything that comes to my mind how I could turn-off the screen autorotation setting.
Before tablet receives policies and is enrolled to MHS I can access the Quick settings and I can turn off the screen autorotation. However after the MHS is enabled on tablet the Quick settings dissapears even if I leave the kiosk - mode. MHS has it's own quick settings but there is only limited options that I can change (Bluetooth, flashlight, media volume etc. but no screen rotation.
I've also tried to use Knox Enterprise - policies, since there is options to choose if you want to enable quick settings but that does not either work. I've tried to scrape trough android system applications to force quick settings to show up, but no luck with that either.
Is there anyway that I could get:
A) enforce the screen rotation to stay in landscape, no matter how the tablet is physically hold/rotated.
B) Access/enable Android/Samsung "normal" quick settings that MHS/Kiosk-mode seems to disable permanently after the enrollment.
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@Enforce, Thanks for posting in Q&A.
For the Screen orientation in kiosk, it selects the direction the Managed Home Screen is shown on devices. And it will not apply outside the managed Home screen app. After researching, I didn't find the setting to deploy to whole device for dedicated device.
For your request to control screen orientation outside kiosk and show quick setting outside the kiosk. You can feedback to Intune uservoice to see if we can have these feature in the future.
https://feedbackportal.microsoft.com/feedback/forum/ef1d6d38-fd1b-ec11-b6e7-0022481f8472
Or you can open case to see if any more help can be provided.
https://learn.microsoft.com/en-us/mem/get-support
Thanks for the understanding.
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THIS: "B) Access/enable Android/Samsung "normal" quick settings that MHS/Kiosk-mode seems to disable permanently after the enrollment."
I'm trying to do the same thing on a batch of Zebra TC 72 handhelds. I just need the auto-rotate option available from the MHS, have two apps with two different requirements - one needs to rotate during use to access a signature screen, and the other needs to lock in portrait. If the user had access to the enable/disable toggle it would solve the problem.
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Did a resolution ever come to light for this? We need to have the ability to toggle both screen orientation settings and in Kiosk mode, it auto rotates.