Managed customers - Azure Open Ai Content Filter
Good Day, I have Sponsored account, as part of Microsoft for Startups (Growth Stage) I've applied to the application of removing the content filter of AoAi, as latency is very high, it takes 50 seconds on average for the first token, even on mini…

I'm experiencing problems with EF and SQL Server when running on Azure Webservice. The same code runs fine from VS with same db.
If I turn debugging on and connect my VS to the process, the error doesn't occur. Also I can run the code just fine from Visual Studio towards the same database. I do not Lazy Load. All Queries ens with ToFirstAsync() or ToListAsync() and has a Select to…
Redeeming Azure Credits
When I try to redeem my Azure credits and link it to my gmail account, I keep getting a verification request to an email I do not recognize, allegedly linked to the University of Nairobi. What could be the problem? Please help
Can SaaS offers published on Azure Marketplace be on a sponsorship azure subscription?
We are building a SaaS offer on an Azure Sponsorship subscription. Can this offer be published on Azure Market place?
Is Office 365 available to companies enrolled on the Microsoft Founders Hub program?
We were enrolled in Microsoft Founders Hub but trying to find out if we also get access to Office 365?

Startup Founders Hub - Azure credit redemption
I have a Startup hub Credits on my company profile but I enable to redeem them. SessionID: 2382cdbf-4b11-490f-8ad4-c155e07aed5f TimeStampUTC: 3/17/2025 11:04:41 PM You're not eligible for the sponsorship benefit This is a limited Azure benefit that’s…
Unable to see/access the $5000 Azure Credits offered by Microsoft Founder's Hub
I am unable to see my $5000 Azure credits offered to me by Microsoft Founder's Hub.
Billing for Pro Direct Support plan
Among the StartUP support benefits, there was information that Azure has Pro-direct support. However, when I changed the support plan to Pro-Direct, which was set to Standard today, I was immediately charged $1,000. I was surprised, so I changed it back…
Submitted a Demo Video for More Credits of Our Working App ... No Response
We received $25k Azure credits as a Startup. We have used about $18k of the credits which are expiring April 1st. We are about to make a large push with some new developments where additional credits would be extremely beneficial to take it to the…
Microsoft for startups founders hub - Support Team has really poor customer service and there is no escalation channel
Could I get assistance with the following issue? I need to unlock more funds, but the support team has been obstructing my progress for over two weeks without any real advancement. This is quite frustrating. Title: Domain or Business Verification -…
Azure Sponsorship Credits Not Refreshing After Renewal
After renewing an Azure Sponsorship, the credits did not reset to 100 and remain at the same amount. What steps can be taken to ensure they refresh to the full amount? Any guidance on this issue would be appreciated.

Azure Credits no longer showing in Founders Hub
I have successfully activated $25000 Azure credits and could see that in the foundershub. But next day credit reverted and no longer see the credits in the portal. But when I check my usage at https://www.microsoftazuresponsorships.com/Balance, and…
Experiencing trouble in verifying my phone number when registering Founder Hub account
Hi, I am trying to set up my account for Founder Hub but I am experiencing difficulties in receiving a confirmation text via phone. It said ‘it is experiencing trouble in verifying my phone number’ can you assist? See the attached image. Thank you in…

Applying Azure Sponsorship Credits to an Existing Subscription – Any Alternatives?
Hi there, We already have a billing account and subscription set up in Azure, with a lot of resources tied to it. Recently, we were granted an Azure Sponsorship Credit subscription, but moving or recreating all our resources under this new subscription…
Urgent Concern: Poor Customer Service & Lack of Escalation Channel
Dear Microsoft Founders Hub Support Team, I am writing to express my extreme disappointment with the poor customer service provided by the Microsoft for Startups Founders Hub Support Team. For the past nine months, I have been struggling to get a…
How to create a support Request with the support plan "Developer"
Main questions: How to open a support request without be blocked by the system? How can I see my burned costs with an azure sponsorship subscription? Explanation: The company have a Microsoft Azure Sponsorship. It is used for the investigation…


Unexpected cut off of Azure credits
Dear Microsoft Team, My company Autentik AI (www.autentik.ai), a social enterprise serving the neurodivergent community. Despite meeting all nine requirements for extending our free Azure credits, we were surprised to learn that our credits will not be…
Verification Code Not Received – Issue Persists Across Users
I'm signing up for the Microsoft for Startups application but can't receive the required verification code in the Introduction step to proceed with providing startup details. I've tried multiple times with different mobile numbers, but no codes have been…
How to apply credits to my current Azure Subscription
I submitted a ticket 9 days ago about how I can apply the credits granted in the Start Up founders program to my current subscription. I received 1 response and haven't heard back in 9 days. I'm trying to follow the scarce documentation online, but…
Unlocking next credits level
I have been granted 25K in credits which are running out very soon. I'm not sure how to unlock the next level of credits. I have completed the 9 items in the Verification Checklist, I have adding new Microsoft products as well as services in Azure, but…