Could you please assist me with redeeming my Microsoft 365 Business Premium subscription as I am unable to log in due to additional verification requirements?
Dear Microsoft Support Team, I hope this message finds you well. I am writing to seek assistance with redeeming my Microsoft 365 Business Premium subscription. Unfortunately, I am unable to log in as the system is requesting additional verification.…
Adding public website as knowledge source not working for generative answers
public website is added as knowledge source on agent level Generative AI on agent level is enabled I disabled the System Topic "Fallback" because it got activated all the time I alternatively added a knowledge source in System Topic…
How to enable Copilot in PowerPoint to user different layout I created. He always re-use the same despite having multiple options
Hello, I adapted my company's template following Microsoft guidelines (https://support.microsoft.com/en-us/office/use-your-organization-s-branding-with-copilot-in-powerpoint-c8bc6df5-37ed-4398-8b90-f78a8fdcf9bb;…
How to remove Copilot from Word
Hello, I would like to remove Copilot and Copilot's prompts from Word. I have adjusted the privacy settings, to prevent Copilot from having access to my documents. However, the annoying Copilot ribbon still provides a prompt and follows my efforts down…
Issue with Adaptive Card Button on Microsoft Teams Mobile App
Description: I have encountered an issue with Adaptive Cards on the Microsoft Teams Mobile App. When I press a button in an Adaptive Card, the action payload unexpectedly appears as part of the conversation message. This issue did not occur as of…
Send emails to Copilot when received to review if it requires my attention or not and set a category
Just playing around with things but I was trying to build a power automate flow that could take the contents of an email when it arrives in a mailbox and send a prompt to copilot to review the email and if it thinks it is something important to reply…
Copilot icon Edge dissapears when login with business account in an iPad
Hi there, One of my customers reports (and document it with screenshots) that the Copilot icon that appears up right in Edge main screen dissapears when use a business account a login with that profile credentials. He is using an iPad. This not happen…
How do I remove the Copilot icon from slide view in PowerPoint?
Yesterday or the day before, a new icon for Copilot appeared in PowerPoint. It is directly over the slide in Normal view, between the ruler and the top of the slide. The icon is positioned in such a way that the bottom of the slide is disappearing off…
copy is not working in MS copilot. unable to copy and paste any text
Dear Team, I am writing to report an issue with the copy and paste functionality in Microsoft Copilot. Currently, I am unable to copy or paste any text within the application. Despite multiple attempts, the standard copy and paste commands (Ctrl+C and…
my Microsoft account is 18 years old, yet copilot asks me to verify my age
Hello, Whenever I try to use Copilot, it prompts me to verify my age first, even though my Microsoft account is verified to be over 18 years old. I have tried resetting and repairing the app, updating it to the latest version, but it does not seem to…
Sharepoint knowledge not retreived
Hello, It seems like my Copilot bot is not using the Sharepoint knowledge in conversational boosting to generate an answer. I tried uploading a file and it does work. I checked all permissions to the site and everything is fine. Has anyone else…
Using Power Automate to Trigger Copilot Agents
I am trying to trigger a topic in Copilot Studio using a recurring flow in Power Automate, but I’m encountering issues. I followed the setup procedures for creating the trigger, specifically the 'Sends a prompt to the specified Copilot for processing'…
Copilot is not locating files and folders that I can navigate to
I have files in a folder that is located in a SharePoint Group. I can navigate to them, but when I prompt Copilot to locate them it does not find them. Why?
Received Bot said: The content was filtered due to Responsible AI restrictions. Error code: InvalidContent.
I created an agent in Copilot application and provided a redacted version of an automobile manual as a test. When I provide any prompt, I get this error. Why? The content was filtered due to Responsible AI restrictions. Error code: InvalidContent.…
I created an agent in copilot studio to analyze documents with terms and conditions and compare with our standard and the agent tells me that it can not read attachments. I have tried with uploading PDF and Word and still get the same answer.
I created an agent to analyse terms and conditions and compare with our standard and the agent tells me that it can not read attachments. I have tried with uploading PDF and Word and still get the same answer.
Age Verification Issue with Copilot
When attempting to sign into Copilot, a prompt to verify age appears, despite having verified information indicating that I am over 18. What could be the cause of this issue?
How to access user uploaded files in Copilot Studio?
In Microsoft Copilot Studio, how can I extract and store the text content of a Word or PDF file uploaded by an end user via the chat UI (using the attachment icon) into a variable for further processing? For example, I want to: Extract the file's text…
Co-pilot seems to be disabled. Unable to complete power app training.
I wanted to try out the training lesson for creating power app using Copilot. However, Co-pilot seems to be disabled in this environment hence 3/5 options for data source selection is disabled.
Conversational Boosting Not working
Hello, For 'conversational boosting', it seems like the bot is not recognising the user question, and as a consequence is not giving any answer.I've never seen anything similar, how is it possible ??
Generative Orchestration Feature Status
Hello, Does anyone know when the Generative Orchestration Feature will be generaly available? Now I see it's still in preview, even though Microsoft says is GA. Thanks