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I have a MacBook with Monterey OS that is enrolled through Intune. For some reason when the user attempts to access SharePoint online through Google Chrome she receives a prompt "Google Chrome wants to sign using key "Microsoft Workplace Join Key" in your keychain. Even if she selects Always Allow, she gets prompted again.
@Gary Leung Thanks for posting in our Q&A.
Honestly, I haven't met this issue. If possible, it is suggested to try to access SharePoint online through Google Chrome on an unenrolled MacOS device and check if this issue still exists.
If this issue only occur in the enrolled MacOS, it is suggested to create an online support ticket to get more accurate help. Here is the support link:
https://learn.microsoft.com/en-us/mem/get-support
Thanks for your understanding.
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I had the same issue and still have no idea why. I was able to resolve by going to the key chain utility and finding the cert and selecting allow all applications to access item.
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Old thread but if it helps anyone else, had this issue today and couldn't figure it out. Eventually spotted the certificate under the key was showing as untrusted. Changed that to trusted then had to put in the password two or three times before I finally popped up with the MFA box then was in.
Yes same issue, trusting the MS-organization-certificate in keychain solved this for me, user was unable to login to office.com without this.
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This happened in my environment when I created a persistent session conditional access policy and set it to report-only mode.
Disabling the policy resolved the issue.
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This help out with my issue. same think CA policy was in report-only. Remove Macs and solve the issue for now.
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It comes from the keychain ACL for Microsoft Workplace Joinkey. By default, all microsoft apps can access it (com.microsoft and Microsoft portal). Obviously here Chrome, is used to access to Sharepoint. It might be the same for other apps used to enter a microsoft site.
you can add Chrome to the keychain ACL.
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I have added chrome and firefox but still getting prompts, can anyone guide me on this
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@Anish Bhowmick Were you able to resolve this issue? Facing the same issue on my Mac.
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Deleting the login.microsoft.com keychain entry SOLVED for me.