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Error to schedule examination

vittoria MUOLLO 1 Reputation point
2020-05-20T08:24:23.407+00:00

I would like to schedule my next MB-310 exam but when I try to enter in my dashboard I get this the error below. How can I fix it? I already took examinations with my account and it was all right....

Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application 'b9c392b1-7049-4d6c-86bf-9bb91214900d' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different accoun

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Vaibhav Chaudhari 38,811 Reputation points
    2020-05-20T10:06:26.107+00:00

    This forum doesn't support questions on Certifications exam.

    It's better to reach out in a dedicated forum here - trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&cancelurl=%2Fen-us

    If the response helped, do "Accept Answer" and upvote it - Vaibhav

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