Please help with an issue

Question

So for some reason, every time Im active on any launch-up game for about 10 mins~, the keys: g,h,(quotation marks),esc,alt would not work, both ingame and out game. I would have to wait until Im inactive in the game for a couple of minutes for these keys to start functioning again. Another odd thing is that the longer Im active, the longer I have to wait for these keys to start working. Also, I have to be inactive while my computer is on and running for those keys to start working again. I don't understand if this is a software or hardware issue, since when I plug another keyboard into my laptop, those keys would work on that separate keyboard. Please help if you know anything about this.

Answer 1

QnA currently supports the products listed in right-hand pane (more to be added) Better to reach out to subject matter experts in dedicated forums over here.

https://answers.microsoft.com/en-us/windows/forum/games_windows_10

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware

(please don't forget to mark helpful replies as answer)

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Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

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