Issue with tenant and domain

Question

Hey everyone;

I'm a newbie in Azure and AD. Hope I can make myself clear.

I'm having an issue with a Active Directory I created. I logged in with my external account in the portal, I created an internal tenant (ani****taweb.onmicrosoft.com), and I created a custom domain name over that (ani****ta.com). But after logging out and login in again, I cannot find my directory anywhere. I tried to create a new tenant and the custom domain name, but it appears to be reserved on the old tenant (which dissappeared).

Can you assist me in how to recover the directory? Or at least how to detach the custom name?

Thanks in advance. Kind regards;

Answer 1

You can try to do an admin takeover of the domain. Follow this link. https://learn.microsoft.com/en-us/azure/active-directory/users-groups-roles/domains-admin-takeover

Please respond if that solve you issue with the disappearing domain name.