Purchased Add-In not reported in Transaction History

Question

Hello,

In my app in windows store purchase add-ins report shows that 2020.04.10 (rrrr.mm.dd) someone bought one add-in.
But in trasactions history such transaction is not noticed.

How to get help in this topic?

Answer 1

Hello,

Welcome to Microsoft Q&A!

Currently, Microsoft Q&A is under a public preview. All the supported topics are on the right top.

Your issue about store report is not supported right now. But there is a better place for asking questions, you could ask about this issue in Payouts and Reporting.

Thank you.