My documents are saying "Word found unreadable content". Can these documents be recovered?!!!!!!!!!!

Question

My word documents are saved on Icloud Drive and have been for 2 years. I am not experiencing an issue with my word documents stating "Word found unreadable content" and I am unable to open the file. This is extremely upsetting as I very much NEED these documents!

How can these documents be recovered? I put my documents on Icloud Drive bc my external hard drive crashed and I had to pay $300 to recover all of the files. Icloud Drive was supposed to be dependable. I pay a subscription for Word and have been for my entire adult life. I really need these documents to be recovered.

I've already tried the following:

• Check the file permissions for the document or drive.
• Make sure there is sufficient free memory and disk space.
• Open the file with the Text Recovery converter.