Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
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VNET integrated Azure Cloud Shell fails to provision.
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Marek John
0
Reputation points
Some weeks ago I provisioned a vnet integrated cloud shell relay and storage account into my network following the official documentation https://learn.microsoft.com/en-us/azure/cloud-shell/vnet/deployment . After deployment the cloud shell sessions have been working without issues for some days.
Without any change currently new vnet-integrated cloud shell sessions fail to provision: "Sorry, your Cloud Shell failed to provision: {"code":"InternalServerError","message":"Encountered an internal server error. The tracking activity id is '622ab738-8d49-454d-a599-c8fc2dcdf13e', correlation id is 'd509310b-f872-401c-a357-978beb0f4865'."} Please refresh the page. If the issue persists, please follow the troubleshooting guide Cloud Shell Troubleshooting or file a ticket New support request. Request correlation id: POLANDCENTRAL:20250307T085435Z:d509310b-f872-401c-a357-978beb0f4865 ".
Interesting in the error message is to me that the request correlation id seems to contain random Azure regions. My deployment is in GERMANYWESTCENTRAL and not in POLANDCENTRAL or SWITZERLAND.
As deletion and a re-deployment does not resolve the issue I wanted to open a ticket. My developer suppor plan only let's me open this Microsoft Q & A request here. Microsoft, please support us in fixing this issue.
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Nikhil Duserla 4,755 Reputation points Microsoft External Staff2025-03-07T12:49:23.7066667+00:00 Hi @Marek John,
Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.
We are happy to help you! It seems you're encountering an issue with your Azure Cloud Shell related to provisioning a VNet-integrated session. Azure services occasionally receive updates or changes that might impact their functionality. Please check Azure updates page.
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Marek John 0 Reputation points
2025-03-07T13:52:05.2+00:00 Hello Nikhil. According to the Microsoft status page there is no issue with the Cloud Shell in my region. Also there is no information about cloud shell changes on the update page.
I think we need support from the Azure backend team on this one. They should be able to work with the request/correlation id provided above.
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Rohith Vinnakota 3,000 Reputation points Microsoft External Staff2025-03-07T22:11:14.37+00:00 Hi @Marek John
Greetings!
Thank you for reaching out
I have made a private message here, it will help if you can go through it. Please let me know if you have any questions.
Thank you!
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