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Create an app protection policy (MAM) to block screenshot on android but not sure even if it being applied or not and all on devices its not working.
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@Mohammed Altamash Mohammed Suleman Khan Thanks for posting in our Q&A.
For this issue, we appreciate your help to do some check:
1.Please make sure if the app protection policy is successfully applied to the target user. It is suggested to check user app protection status. More details are in the following article:
If possible, please show us the screenshot. (Please hide your private information.)
2.Collect device data with Microsoft Edge:
Open Microsoft Edge for Android on your device.
In the address bar, type about:intunehelp.
Then find check the setting "BlockScreenCapture".
https://learn.microsoft.com/en-us/mem/intune-service/apps/app-protection-policy-settings-log
If there is anything update, feel free to let us know.
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@Xenia-MSFT Hi Xenia
This answer seems more relevant to the problem.
I used the edge to check if policy is applying on my device or not by Clicking "app info" and i found when selected Teams and outlook , block screen capture is coming to false.
Here Im considering myself as test who is E5 licensed ( mostly in my org are E5 or F5 license). And i went back to intune portal and im included in the group mentioned in policy and apps are added like MIcrosoft365 but Team and outlook are not specifically mentioned , here is the list from policy
Did i make any mistake in app selection ?
@Mohammed Altamash Mohammed Suleman Khan Based on my check, Teams and Outlook is not listed in your protected apps of this app protection policy. As I said in the first point, check if the app protection policy is successfully applied to the target user under Apps > Monitor > App protection status in Intune portal.
Its showing protected for Outlook. But i can take screenshot on outlook...
Outlook is showing compliant but i can take the screenshot
Correct Screenshot : Filtered with affected policy ( the policy which has "- allow " is different and outlook is detected as app , I went to that policy and saw outlook is mentioned as separate app. Only outlook and team is added in that policy.
@Mohammed Altamash Mohammed Suleman Khan From the screenshot, MAM policy for android and MAM policy for android-allow XXXX are two different policies, right?
To clarify this issue, did you apply multiple app protection polices to a same user?
I noticed that you add Microsoft OneDrive in public apps and Microsoft OneDrive shows protected in the report. Please check if you can collect Microsoft OneDrive data in Microsoft Edge.
Yes they are two different policy.
In the status page i noticed the outlook is being mentioned as individual app for allow policy not being mentioned separately for affected policy . I open the allow policy and saw Teams and outlook are separately mentioned in app list but in the affected policy Outlook and teams is not mentioned (screenshot is above). I have requested the admin to add the app and check.
1 more point is in affected policy (screenshot one). include group is has same user where another policy which state that screenshot is block but only excluded group is mentioned.
To be honest i dont why they created 2 policy 1 for inclusion and 1 for exclusion in which
Options to restrict screenshots and disable basic functionalities might not be fully effective across all devices and applications. This is because the effectiveness of these restrictions depends on the specific capabilities and permissions provided by the device's operating system.
For many devices:
We don't have administrative template options for Android, iOS, or macOS as we do for Windows.
Operating systems other than Windows do not allow these restrictions. The features you are trying to disable are deeply integrated into the Android OS.
Google (Android) does not permit any third party to access critical system paths.