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Account Upgrade to Pay-as-you-go model not working (Saying Not eligible)

Emmanuel Okose 0 Reputation points
2025-02-28T11:43:54.3733333+00:00

I am trying to upgrade my newly setup Microsoft azure account and I learnt that I have to upgrade it to pay-as-you go pricing model before I can begin using it fully. But each time I try to upgrade it I am sent to the same page with the message: " You're not eligible for an Azure account We couldn't create an Azure account for you. Contact Support". After contacting support for a couple of times now, it hasn't still been resolved. I would appreciate any help I can get

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  1. Marcin Policht 37,045 Reputation points MVP
    2025-02-28T12:40:22.7166667+00:00

    Follow https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/upgrade-azure-subscription

    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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