How can I resolve error "AADSTS500200: User account <email_address> is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization" for Learn Sandbox creation?

Ryan Irwin 0 Reputation points
2025-02-27T23:40:35.3066667+00:00

I am attempting to work through some of the certification courses on Learn, but when asked to work through an exercise on the sandbox, I receive the error outlined in the title. I have completely logged out of all MS apps, cleared my cache, and even tried using an incognito window.

Is there a way to work through these exercises if you are not associated with an organization?

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Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
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  1. TP 106K Reputation points
    2025-02-27T23:43:17.2333333+00:00

    Hi Ryan,

    Please my instructions below a try and let me know if you have any issues.

    You should be able to work around the issue by first Activating the sandbox (solving puzzles, reviewing permissions, etc.) and then once you see the sign-in box appear on the right open a new browser tab. In this new tab, browse to https://shell.azure.com. If your existing sandbox hasn't expired you can use that instead of activating a new one.

    When prompted, click Bash

    User's image

    Next choose No storage account required, for Subscription select Concierge Subscription, and click Apply.

    User's image

    After several seconds delay while a cloud shell is requested and connected to, you should see $ prompt. At this point you can complete the exercises instructions, copy/paste code from exercise tab to cloud shell tab as needed, etc.

    Please click Accept Answer and upvote if the above was helpful.

    Thanks.

    -TP

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