How do i fix this problem?

VGamerPRO 0 Reputation points
2025-02-26T13:57:33.8366667+00:00

I keep getting this popup about a driver named Mslo64 that can't load how do i fix it?afbeelding_2025-02-26_145318563

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
1,539 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. XinGuo-MSFT 21,511 Reputation points
    2025-02-27T01:53:40.8166667+00:00

    Hi,

    mslo64.sys is a driver file associated with the AURA RGB software from ASUS. This software is used to control RGB lighting on ASUS motherboards, GPUs, or peripherals. The driver plays a crucial role in enabling the software to communicate with the hardware components to manage the lighting effects.

    One common issue we face with mslo64.sys is the "A driver cannot load on this device" error. This error typically occurs due to the Memory Integrity setting in Windows Security, which prevents certain drivers from loading. Here are some steps to resolve this issue:

    1. Update the Driver: Press Windows + I to open the Settings app. Navigate to Windows Update and select Advanced options. Under Additional options, click on Optional updates. Check if there is an update available for the mslo64.sys driver and install it.
    2. Disable Memory Integrity: Press Windows + S to open the Search menu and type Windows Security. Click on Device security and then on Core isolation details. Turn off the toggle for Memory integrity and restart your computer.

    After the way you tag questions on Q&A is updated, for any "Microsoft Configuration Manager" related problem, you can tag it with "Microsoft Intune", and then "Microsoft Configuration Manager" as the child tag.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.