Transfer office professional plus 2016 from a email to another

Question

Hello, through an offer from my company in 2017-2018, I purchased Office Professional Plus 2016 for my personal use. To buy it, I ordered using my work email *** Email address is removed for privacy ***. So when I installed this Office 2016 on my personal computer, I had to enter this email. However, now I had to reinstall my Windows 11 on my personal PC and want to retrieve my Office 2016. I can't do it because my company, for security reasons, does not allow me to connect with my email *** Email address is removed for privacy *** on a device other than the work one now. I can no longer retrieve my Office 2016, which I need on my personal computer. Is it possible to transfer this Office 2016 license to my personal email *** Email address is removed for privacy ***?

Answer 1

Hi @Bourgeois, Philippe (Services)

Welcome to Q&A, I would like to help you, but your issue is related to Office license agreement, such license issues are beyond the scope of forum support.

I suggest you contact Microsoft via phone for a confirm whether the license can be transferred to another account of yours.

https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers

Thanks for your understanding.

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