Issue with Microsoft 365 Developer Program Signup

Hector Schauvinhold 15 Reputation points
2025-02-17T11:47:11.0066667+00:00

I am writing to report an issue I am experiencing while trying to sign up for the Microsoft 365 Developer Program. I have followed the steps outlined on the Microsoft Learn website, but after entering my personal details and phone number, I do not receive the verification code message. Instead, I receive the following error message:

"We can't continue with the signup process right now due to an internal server error. Please try again later.

MS-CorrelationId: 00000000-ea3c-444e-a33c-9af16e48c928

Code: 50001"

I have tried signing up multiple times, but the error persists. I have also tried clearing my browser's cookies and cache, using a different browser, and verifying my internet connection, but none of these actions have resolved the issue.

I noticed that another user has reported the same problem on the Microsoft website on February 2nd, but has not yet received a response.

I would greatly appreciate it if you could investigate this issue and provide me with a solution. I need to access the developer account to continue with my studies and use the online tools.

Thank you for your time and attention

Microsoft 365 Training
Microsoft 365 Training
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.Training: Instruction to develop new skills.
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  1. Jeff Coggin 0 Reputation points
    2025-02-17T13:28:50.34+00:00
    1. Clear your browser cache and cookies: Sometimes, old data can cause issues.
    2. Try a different browser: Use browsers like Edge,
    3. Attempt incognito/private browsing mode: This can help bypass any cached data.
    4. Try different phone numbers: Sometimes, the issue might be with the phone number itself.
    5. Check Microsoft Service Status: Ensure there are no related issues reported.
    6. Wait and retry: Sometimes, waiting a few hours and trying again can resolve the issue.

    If the problem persists, you might want to reach out to Microsoft Support for further assistance. You can also check the Microsoft Community forums for any updates or similar issues reported by other users

    Set up a Microsoft 365 developer sandbox subscription

    Developer Program | Microsoft 365 Dev Center

    You said:

    The Microsoft 365 Developer Program and Power Apps are related but distinct programs.

    The Microsoft 365 Developer Program offers developers a free Microsoft 365 E5 developer subscription, which includes access to Microsoft 365 apps and services for development purposes

    1

    . This program is designed to help developers build solutions that integrate with Microsoft 365, such as custom apps, add-ins, and workflows.

    On the other hand, the Power Apps Developer Plan is specifically focused on enabling developers to create and test applications using Power Apps

    2

    . Power Apps is a part of the Microsoft Power Platform, which allows users to build custom apps with low-code or no-code solutions. The Power Apps Developer Plan provides access to tools and resources for building, testing, and deploying Power Apps.

    While both programs aim to support developers, they cater to different aspects of the Microsoft ecosystem. The Microsoft 365 Developer Program is broader and includes a range of Microsoft 365 services, whereas the Power Apps Developer Plan is specifically tailored for building applications within the Power Platform.

    If you have any more questions or need further clarification, feel free to ask!


  2. Jeff Coggin 0 Reputation points
    2025-03-02T15:34:31.4966667+00:00

    The Microsoft 365 Developer Program includes a Microsoft 365 E5 developer subscription that you can use to create your own sandbox and develop solutions independent of your production environment. You can build Microsoft Teams apps, Office Add-ins for Word, Excel, PowerPoint, or Outlook, or SharePoint Add-ins, using Microsoft Graph, the SharePoint Framework, Power Apps, and more. You also get access to Microsoft Intune.

    Do you have a Visual Studio Pro or Enterprise subscription? If so, you can take advantage of additional benefits when you join the program; for details, see Join with Visual Studio.

    Join the Microsoft 365 Developer Program

    Important

    If you're a paid Visual Studio subscriber, we recommend that you join the program by activating the benefit through the Visual Studio membership portal. For details, see Join with Visual Studio.

    Go to the Join the Microsoft 365 Developer Program page.

    In the upper-right corner, choose Sign in to sign in with your Microsoft account or Microsoft Entra-enabled email.

    Note

    The following sign-in options are not supported:

    Phone numbers.

    Email accounts with the *.onmicrosoft.com domain.

    If you're signed in with one of these options, you'll get an error message and will need to sign in with a supported email account. For more information, see What account can I use to sign up for the Developer Program?

    Remember the email account that you sign in with. You'll sign in to the Developer Program dashboard with this account. This account is different than the admin ID that you'll use for your Microsoft 365 developer subscription.

    After signing in, choose Join now.

    On the Microsoft 365 Developer Program Signup page, complete the following fields in the online form:

    Contact Email

    Country/Region

    Company

    Review the terms and conditions. You'll need to select the check box before you can join.

    Optionally, select the I would like to hear from the Microsoft 365 Developer Program check box if you want to hear from Microsoft about new capabilities and other updates.

    Choose Next.

    On the Microsoft 365 Developer Program Preferences page, let us know your preferences so we can personalize your experience, including:

    The industry that you work in.

    The type of applications or solutions that you're interested in developing.

    Products, technologies, and programming languages that you're interested in.

    When you're finished, choose Join. Your preferences appear on the next page in the top right, and you will see a Welcome message and will receive a welcome email.


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