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Unable to Complete Microsoft Developer Program Signup - Internal Server Error (Code: 50001)

Ayush Kaneria 15 Reputation points
2025-02-15T20:47:22.5466667+00:00

Hi Microsoft Support,

I am encountering an issue while trying to sign up for the Microsoft Developer Program for Office 365. Upon clicking the "Send code" button on the phone verification page, I receive the following error message:

"We can't continue with the signup process right now due to an internal server error. Please try again later.

MS-CorrelationId: 00000000-40b8-42ee-881e-27908f860597

Code: 50001"

I have tried the following troubleshooting steps without success:

Clearing browser cache and cookies

Using a different browser (Chrome, Edge, Firefox)

Using a different network (personal and corporate)

Disabling VPN

Waiting and trying again later

Despite these efforts, the issue persists. I would appreciate your assistance in resolving this matter as I need to complete the signup process for my development work.

Thank you for your help.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,770 questions
Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
4,274 questions

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