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I have multiple audit searches that have been queued for 15 hours.
They are all limited to a 24 hour period for a particular user. One was even limited to a particular action.
These searches used to take 5-10 minutes. Please help.
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I'm having the same issue. My job has been queued now for 1d 16hrs... somethings not right?
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Hi @Brandon Fox
Thank you for posting your query!
As I understand that you are experiencing delays with your Microsoft Purview audit searches. While the typical search duration is around 5-10 minutes.
We understand the frustration caused by the extended queue times for your audit searches. This is a known issue, and our Product team is actively investigating and working on a resolution.
Additionally, we are engaging with our internal teams to gather details on the preventive actions and long-term measures being implemented to mitigate similar occurrences in the future. We will share these details once we hear from them.
I hope this information helps.
Thank you.
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Any updates? We are still seeing extended queue time and I need to set expectations with customer.
I got an update for MS that they applied a fix to the tenant which would take a least 24hrs to take effect.
Hi @AnnuKumari-MSFT - It's not resolved. All of my searches are now on day 3 of being queued.
My search completed after 12 hours, 37 minutes. But now the export of the results has stalled at 0%. Frustrating.
After 3 days and 3hrs it's finally resolved after whatever fix MS applied.
Graham ,
Thankyou for sharing the update about the issue fix .
Hi Brandon Fox ,
I am checking internally with the team and it looks like the service should have been restored now. Could you please check if your issue has been resolved and let us know the updates about the same? Thankyou
Hi Brandon Fox ,
Just checking if the issue is resolved for you. In case it has been fixed, kindly accept the answer by clicking on Accept answer button. Thankyou.
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Having a similar issue lately. Right now I have a small search queued for an hour now. Never had this issue before.