Hello @Venkatesh ,
Welcome to Microsoft Q&A!
To whom can I distribute Promo Codes?
There are no restrictions here, you can give it to anyone. You can give influential users free access to your app or add-on. You can also use promo codes to solve customer service scenarios by giving users free access to your app or add-on or for beta testing.
Can I give it to my users in my app who performs well, finishes the levels fast to promote engagement in my apps? Can I show it in the app itself?
Of course, You can use targeted push notifications to distribute a promotional code to a segment of your customers.
What are the restrictions on Promo codes and its distribution?
- For games:
- You can generate up to 5000 promotional codes per game.
- Promotional codes generated for games never expire.
- For all other types of apps or add-ons:
- In any six-month period, you may generate up to 1600 single-use promotional codes, or any number of multiple-use codes such that the total allowed redemptions does not exceed 1600.
- The 6 month period begins when you generate the first promotional code and lasts for 6 months regardless of whether or not you set an earlier expiration date on the codes.
- Any codes created during an existing 6 month period will count toward the number of codes generated within that period, even if they will expire after the period ends. For example, if you generate a code on the last day of the six-month window, it will be will be still be valid for a full 6 months from its creation.
- You must follow the requirements defined in the App Developer Agreement, including section 3k. Promotional Codes.
For more information, please refer to the official documentation https://learn.microsoft.com/en-us/windows/apps/publish/generate-promotional-codes.
Thank you.
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