Hard to create a request for Refund on Azure

Question

I have been using Microsoft Azure account of Free subscription for trail purpose only and accidentally upgraded to pay-as-you go and debited an amount of CNY 726.45 and now I also create a request for the refund. But it always returned failed information

I have tried for more than 10 times. it always fails

Answer 1

Hi DING Phil,

For customized support with your problem, you can contact customer support in your country or region. To get targeted assistance, please submit a subscription ticket to our support team. You can create a (free) support request with the Azure subscription support team by selecting Subscription Management as the issue type.

For more information, see this FAQ: How do I create a support request if I cannot sign in to the Azure portal?

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