"shared folders do not appear for a user."

John Peter 25 Reputation points
2025-02-11T09:34:33.9766667+00:00

Hello

Please i need your help on this issue.

We are having an issue where "shared folders do not appear for a user."

The user secretariaat-@mXXXXbe does not see shared folders. The permissions have been granted by admin.

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  1. Bruce Jing-MSFT 9,290 Reputation points Microsoft Vendor
    2025-02-12T08:46:47.67+00:00

    Hi,@John Peter

    Thanks for posting your question in the Microsoft Q&A forum.

    I would like to confirm a few questions with you:

    1.Neither Outlook nor OWA can see the shared folder?

    2.Can other users see it?

    3.Did the user receive an invitation?

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