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Windows 11 pro 24H2 stopped communication between computer and network printer

Hal 0 Reputation points
2025-02-07T21:00:37.7733333+00:00

After updating to version 24H2, Windows 11 pro stopped printing to my network printer. I tried to reinstall the printer driver (my printer is Canon ImageClass MF273dw). When I put in the printer's IP address, the driver failed to install. Similarly, in Microsoft Edge, I input the printer's IP address. Edge could not connect.

Luckily, I kept an image backup of my system drive. When I rolled back to version 23H2, the probems stopped.

Has anyone had a similar problem? How can I update without breaking my network printer?

Windows Network
Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
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Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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Printing
Printing
Printer centralized deployment and management, scan and fax resources management, and document services
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  1. Karlie Weng 19,126 Reputation points Microsoft Vendor
    2025-02-11T00:50:23.71+00:00

    Hello,

    Did you install the latest version of your device?

    You could download it from the official website :

    https://www.usa.canon.com/support/p/imageclass-mf273dw#idReference%3Dsoftware-drivers

    You can also use network tools to confirm if there's any additional information.

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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